Testing the success of real-time online delivery channel adopted by higher education institutions in the United Arab Emirates during the Covid-19 pandemic

Table 7 Hypotheses testing results

#	Study hypothesis	T-statistics	p-values	Status
H-1a	Information quality → Perceived usefulness	10.276	0.000***	Accepted
H-1b	Information quality → User satisfaction	15.196	0.000***	Accepted
H-2a	System quality → Perceived usefulness	4.796	0.000***	Accepted
H-2b	System quality → User satisfaction	2.566	0.010**	Accepted
H-3a	System importance → Perceived usefulness	7.082	0.000***	Accepted
H-3b	System importance → User satisfaction	6.061	0.000***	Accepted
H-4a	System prior-use → Perceived usefulness	4.426	0.000***	Accepted
H-4b	System prior-use → user satisfaction	1.036	0.300	Rejected
H-5	Perceived usefulness → Future-use intention	15.457	0.000***	Accepted
H-6	User-satisfaction → Future-use intention	4.857	0.000***	Accepted

Total indirect effects	T statistics	p values
Information quality → Future-use intention	11.625	0.000***
System quality → Future-use intention	4.532	0.000***
System importance → Future-use intention	7.151	0.000***
System prior-use → Future-use intention	3.892	0.000***

Specific indirect effects	T statistics	p values
Information quality → Perceived usefulness → Future-use intention	8.917	0.000***
System quality → Perceived usefulness → Future-use intention	4.556	0.000***
System importance → Perceived usefulness → Future-use intention	6.185	0.000***
System prior-use → Perceived usefulness → Future-use intention	4.272	0.000***
Information quality → User satisfaction → Future-use intention	4.699	0.000***
System quality → User satisfaction → Future-use intention	2.194	0.028*
System importance → User satisfaction → Future-use intention	3.685	0.000***
System prior-use → User satisfaction → Future-use intention	0.977	0.328