Table 4 IDSA Guidelines for HEI Decision-Makers

Framework

Assess the maturity of the HEI ‘s IT and IS, select one LMS that will be used by all stakeholders, and ensure that the HEI's top management is committed to supporting openness

Carefully identify all target audiences

Build a team for core tasks based on areas of expertise

Define specific, attractive goals for an IDSA

Project Management

Build team of mainly experienced software developers

Choose one environment and place, if possible, and use hybrid/agile project management methods

Content

Consider internal data and privacy protection challenges and barriers

Ensure efficient and visible IT project management also for content

Create easily useable and inviting, up-to-date design including mobile devices

Ensure user centered IDSA development

Have testers of all target groups reliably available

Pay attention to appropriate and user-oriented language

Ensure that content is structured in a pedagogically efficient way

Redefine and enrich target groups, if necessary

Build team for all content tasks depending on the fields of expertise

Redefine specific, attractive, and reachable goals of an IDSA, if necessary

Team selection

Group members must not only have the time, but also the social skills

Team development

Performance and synergy effects can be achieved through team development support

Team Communication

A good mix of online and face-to-face meetings strengthens teams communicate

Marketing

Begin marketing efforts early, both internally and externally

At this point, it is important to get top management involved as soon as possible

Student habits

Ensure that students are well organized in their virtual support environment