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Table 4 CHISM results: Language Experience (LEX) dimension

From: Integrating chatbots in education: insights from the Chatbot-Human Interaction Satisfaction Model (CHISM)

α = .832 Item

Abbr

Mondly

M

SD

Andy

M

SD

John

M

Bot

SD

Buddy

M

.ai

SD

#1

SCB

2.54

1.169

2.89

1.010

2.78

1.138

2.33

1.326

#2

SLC

2.68

1.102

3.07

1.055

2.92

1.073

2.15

1.269

#3

R&S

2.87

1.277

2.29

1.237

2.71

1.217

3.10

1.489

#4

QVR

2.92

1.223

3.18

1.042

3.08

1.216

2.60

1.389

#5

QGE

2.47

1.124

2.90

1.239

2.81

1.169

2.10

1.297

#6

EDC

2.16

1.098

2.46

1.149

2.49

1.066

2.15

1.216

#7

NCI

2.37

1.124

2.84

1.135

2.64

1.167

2.24

1.275

#8

CRI

3.11

1.279

3.45

1.196

2.99

1.212

2.76

1.494

#9

NVL

2.47

1.255

2.90

1.325

2.78

1.220

2.19

1.576

  1. Based on a 5-point Likert scale (1 = not satisfied at all to 5 = completely satisfied)