Table 2 Inclusion/exclusion criteria
Criteria | Inclusion | Exclusion |
|---|---|---|
Publication date | 2010–2019 | Prior to 2010 and after 2019 |
Publication type | Scholarly articles of original research | Book chapters, technical reports, dissertations |
Focus of the article | Article had to focus on online learner satisfaction as one of the research questions or research variables | Articles that did not have a focus on online learner satisfaction |
Instructional setting | Studies published in higher education context | Studies published in K-12, corporate, and other settings |
Research methods | Study included an identifiable methods section with empirical data collection | Theoretical, conceptual articles, and systematic reviews of research |
Language | Articles published in English | Articles published in other languages |