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Table 1 Studies that focus on student satisfaction in online learning environments

From: Developing an online learner satisfaction framework in higher education through a systematic review of research

Author(s)

Coverage

Learning Environments

Focus

Methodology

Number of studies

Factors examined

Caskurlu et al. (2020)

1997ā€“2018

Fully online

Relationship between student outcomes and teaching presence

Meta-analysis

30

Perceived learning, student satisfaction, teaching presence, and teaching presence subdimensions (instructional design and organization, course facilitation, and direct instruction)

Ebner and Gegenfurtner (2019)

2010ā€“2018

Synchronous webinar, asynchronous online, and face-to-face

Comparison of student learning and satisfaction in different learning environments

Meta-analysis

5

Learning and satisfaction in asynchronous and synchronous online, and face-to-face learning

Perfetto (2019)

2010ā€“2014

Distance. online, hybrid

Best practices in RN to BSN instruction delivered via distance, online, and hybrid

Systematic review

19

Online course design, academic integrity, community, and learner characteristics; and learning outcomes and satisfaction

AlSamarraie et al. (2018)

2000ā€“2015

E-learning, distance, online, web-based, virtual, blended

Usersā€™ e-learning continuance satisfaction

Systematic review

16

Ease of use, information quality, system quality, task-technology fit, and utility value

Richardson et al. (2017)

1992ā€“2015

Fully online

Relationship between social presence and student outcomes

Meta-Analysis

25

Social presence, student learning, and student satisfaction

George et al. (2014)

2000ā€“2013

Online, hybrid, and traditional

Effectiveness of online/hybrid and traditional environments

Systematic review

59

Student outcomes such as learning, skill acquisition, and satisfaction, and student attitudes

Lahti et al. (2014)

Open dates

e-learning: computer-assisted, CD-ROM, online, and traditional

Effectiveness of e-learning compared to traditional environments

Meta-analysis

11

Student learning, skills, and satisfaction