Reliability
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Easy access to a stable platform
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Privacy
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Feedback for continuous improvement
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Pedagogy
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Learning contents that are reliable, precise, and specific to the subject
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Alignment with learning goals
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Active learning that promotes reflection and metacognition
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Encourages communication and collaboration in the learning community
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Personalize learning and feedbacks
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Progress management
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Experience
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Realistic humanized communication with social cue
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Affective interaction (greetings, humor, anthropomorphism, empathy)
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Social media and MIM affordance
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