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Table 7 Reasons online and blended learners used: live chat

From: Use of live chat in higher education to support self-regulated help seeking behaviours: a comparison of online and blended learner perspectives

The reason I asked my question on live chat was… Proportion of blended learners n = 136 Proportion of online learners n = 80 Chi-square p value
I wanted an urgent / quick response 63.97% 75.00% 2.82 0.09
I needed general / unspecified help 23.53% 13.75% 3.02 0.08
I needed assessment help 18.38% 13.75% 0.78 0.37
For privacy 6.62% 15.00% 4.03 0.04
For support / embarrassed 4.41% 3.75% 0.06 0.81
I was not on-campus 2.94% 3.75% 0.11 0.74
Other 0.74% 2.50% 1.15 0.28
  1. Bold indiactes significant value (p < .05)