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Table 8 Ways of expressing emotions in the feedback

From: Investigating feedback implemented by instructors to support online competency-based learning (CBL): a multiple case study

Emotion expressed

The quoted feedback examples

Appreciation of the good work

"My favorite part is the last section that you showed learners how to set a reachable and specific goal."

Appreciation of the efforts

"You've put a lot of time into this and come up with some great material."

Sympathy

"I'm sorry you experienced the crash when you used Camtasia to create your video."

Humor

"Don't worry. Your computer does not hate you. Try and if you finish, upload it."

Emotions indicated by emoji

“:),” “: D,” or “: -),” etc