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Table 4 Results: common complaints and recommendations

From: Improving online video lectures: learning challenges created by media

Category

Complaint

Recommendation

Source

Pace

Too fast

Segmentation

Mayer (2014)

Modified segmentation

Self-developed

Too slow

User incremental speed controls

Wildemuth et al. (2003)

Multiple version production

Self-developed

Intelligibility

Video too small

User control zoom feature

Maniar, Bennett, Hand, & Allan (2008)

Extraneous image/text removal

Self-developed

Text too small

User control of font size

Amigud et al., (2017)

Voice too low

User control option to increase only speaker’s voice

Self-developed

Voice distorted

Subtitle option for compensation

Cunningham et al. (2010)

Quality

Poor video/quality

Use videos produced with higher resolution

Molnar, El-Haddadeh, & Hackney (2013)

Outdated video

Formative assessments to alleviate distractions

Perko, Chaney, Chaney, Gordon, & Eddy (2008)

Media Diversity

Lacks media variety

Link audio and visuals together

Schmidt-Weigand & Scheiter (2011)

Congruence

Extraneous noise

Volume control options to mute only background noise

Self-developed

Split-attention

Media sources placed in close proximity to each other

Mayer & Moreno (2003)

Mayer (2014)

Media sources out of sync

Summative assessments

Self-developed