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Table 1 Inter-construct correlations and squared root of AVE estimates

From: Does e-learning service quality influence e-learning student satisfaction and loyalty? Evidence from Vietnam

Constructs

1

2

3

4

5

6

1. E-learning system quality

0.83

     

2. E-learning instructor and course materials quality

0.88

0.81

    

3. E-learning administrative and support service quality

0.89

0.81

0.84

   

4. E-learning student satisfaction

0.83

0.75

0.90

0.90

  

5. E-learning student loyalty

0.83

0.78

0.87

0.90

0.87

 

6. Overall e-learning service quality

0.99

0.97

0.95

0.86

0.86

0.79

  1. Note: Diagonal values show square root of AVE