Table 8 Reasons online and blended learners used: email
The reason I asked my question on email was… | Proportion of blended learners n = 139 | Proportion of online learners n = 83 | Chi-square | p value |
|---|---|---|---|---|
It was private / formal | 55.40% | 66.27% | 2.55 | 0.11 |
I needed assessment help e.g. extensions, grades, feedback, resubmission | 25.90% | 31.33% | 0.76 | 0.38 |
I had a long detailed question | 15.11% | 18.07% | 0.34 | 0.56 |
I want to talk to a specific person | 15.11% | 9.64% | 1.37 | 0.24 |
I wanted a record | 3.60% | 7.23% | 1.39 | 0.23 |
It was not urgent | 5.76% | 8.43% | 0.59 | 0.44 |
Live chat was not available | 5.04% | 2.41% | 0.54 | 0.46 |
Other | 4.32% | 7.23% | 0.86 | 0.35 |