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System QualityAdapted from (Balaban et al. 2013; DeLone and McLean 2003; Mohammadi 2015)
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SQ_1
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Web-Based Collaborative Learning Information System (WBCLIS) is easy to use.
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SQ_2
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WBCLIS includes necessary functions for managing my collaborative learning.
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SQ_3
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The functionalities of WBCLIS were very useful for my collaborative learning.
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SQ_4
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WBCLIS provides flexible and interactive features.
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SQ_5
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WBCLIS is user friendly and reliable.
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SQ_6
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WBCLIS provides adequate functions for reflection and knowledge building tasks.
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SQ_7
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WBCLIS provides a well-structured, guided and collaborative learning environment.
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SQ_8
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It is easy for me to use and understand various features of WBCLIS.
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SQ_9
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I can easily interact with WBCLIS.
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Information QualityAdapted from (Balaban et al. 2013; DeLone and McLean 2003; Martins et al. 2018)
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IQ_1
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WBCLIS provides all the contents and information required for my collaborative learning practice.
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IQ_2
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WBCLIS provides up-to-date learning content and information.
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IQ_3
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The information provided by WBCLIS is concise and relevant.
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IQ_4
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WBCLIS provides comprehensive information, which I exactly want for my collaborative work.
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IQ_5
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WBCLIS provides readable, clear, well formatted and easy to understand information.
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Service QualityAdapted from (Balaban et al. 2013; DeLone and McLean 2003; Wang and Liao 2008)
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SRQ_1
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In case of any difficulty in using WBCLIS, I was provided with quick online assistance.
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SRQ_2
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IT department facilitates me, when I face any difficulty while using WBCLIS.
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SRQ_3
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WBCLIS is compatible with other technologies I have used.
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SRQ_4
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A technical staff is available, to provide help for using WBCLIS.
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SRQ_5
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Teachers are always willing to help, and answer my queries, regarding WBCLIS.
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Sociability QualityAdapted from (Gao et al. 2010; Junglas et al. 2013; Kreijns et al. 2007; Yamada et al. 2016)
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SOC_1
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WBCLIS has enabled me to easily contact with my group members.
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SOC_2
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WBCLIS provides an excellent communication platform for social interaction.
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SOC_3
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WBCLIS facilitates the sharing of information and documents with my group members.
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SOC_4
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The use of WBCLIS, has enabled me, to become a well performing team member of my group.
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SOC_5
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I feel confident and comfortable, while participating in the collaborative discussions, through WBCLIS.
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SOC_6
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I can easily communicate my ideas / opinions, using WBCLIS during online collaborative work.
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SOC_7
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WBCLIS facilitates me, in developing healthy working relationships, with my teammates.
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SOC_8
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WBCLIS also enables us to create a sociable environment, for non-task related conversation.
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System UseAdapted from (Alzahrani et al. 2017; Balaban et al. 2013)
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SU_1
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While using WBCLIS, I use available features for group reflection.
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SU_2
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In my personal experience, I am very likely to use WBCLIS.
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SU_3
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While using WBCLIS, I collaborate with my peers and teachers.
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SU_4
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I use many functions of WBCLIS, during collaborative learning project.
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User SatisfactionAdapted from (Balaban et al. 2013; DeLone and McLean 2003)
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US_1
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I find WBCLIS useful for collaborative learning.
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US_2
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I like working with the WBCLIS.
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US_3
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The functions provided by WBCLIS, are satisfactory for group reflection.
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US_4
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Overall, I am pleased with the functionality of WBCLIS.
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Net BenefitsAdapted from (Balaban et al. 2013; Martins et al. 2018; Wang and Wang 2009)
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NB_1
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WBCLIS inspires me to develop positive attitude for group reflection.
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NB_2
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WBCLIS involves all students actively, throughout their collaborative learning process.
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NB_3
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Using WBCLIS aids me, to fulfil collaborative learning outcomes.
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NB_4
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Using WBCLIS helps me, to make connection between informal (i.e. learning at community service site) and formal (i.e. learning in classrooms) learning experience.
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NB_5
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The WBCLIS helps teachers, to conduct guided collaborative reflection activities.
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NB_6
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My class performance is enhanced by using WBCLIS.
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NB_7
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Use of WBCLIS promotes critical thinking skills and collaborative knowledge building.
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NB_8
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Use of WBCLIS leads to increased transparency in collaborative learning process.
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NB_9
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Use of WBCLIS encourages discussion and negotiation, to develop a shared understanding.
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NB_10
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WBCLIS has enhanced my interaction with my peers and my teachers.
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NB_11
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I feel competent to collaborate with others using WBCLIS.
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NB_12
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WBCLIS enables me, to critically analyze my practical experience, for developing new comprehensions.
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NB_13
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I can monitor my individual progress (i.e. personal growth) and group progress using WBCLIS.
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