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Table 7 Measurement Scale Items

From: Does sociability quality of web-based collaborative learning information system influence students’ satisfaction and system usage?

Code

Items

System QualityAdapted from (Balaban et al. 2013; DeLone and McLean 2003; Mohammadi 2015)

 SQ_1

Web-Based Collaborative Learning Information System (WBCLIS) is easy to use.

 SQ_2

WBCLIS includes necessary functions for managing my collaborative learning.

 SQ_3

The functionalities of WBCLIS were very useful for my collaborative learning.

 SQ_4

WBCLIS provides flexible and interactive features.

 SQ_5

WBCLIS is user friendly and reliable.

 SQ_6

WBCLIS provides adequate functions for reflection and knowledge building tasks.

 SQ_7

WBCLIS provides a well-structured, guided and collaborative learning environment.

 SQ_8

It is easy for me to use and understand various features of WBCLIS.

 SQ_9

I can easily interact with WBCLIS.

Information QualityAdapted from (Balaban et al. 2013; DeLone and McLean 2003; Martins et al. 2018)

 IQ_1

WBCLIS provides all the contents and information required for my collaborative learning practice.

 IQ_2

WBCLIS provides up-to-date learning content and information.

 IQ_3

The information provided by WBCLIS is concise and relevant.

 IQ_4

WBCLIS provides comprehensive information, which I exactly want for my collaborative work.

 IQ_5

WBCLIS provides readable, clear, well formatted and easy to understand information.

Service QualityAdapted from (Balaban et al. 2013; DeLone and McLean 2003; Wang and Liao 2008)

 SRQ_1

In case of any difficulty in using WBCLIS, I was provided with quick online assistance.

 SRQ_2

IT department facilitates me, when I face any difficulty while using WBCLIS.

 SRQ_3

WBCLIS is compatible with other technologies I have used.

 SRQ_4

A technical staff is available, to provide help for using WBCLIS.

 SRQ_5

Teachers are always willing to help, and answer my queries, regarding WBCLIS.

Sociability QualityAdapted from (Gao et al. 2010; Junglas et al. 2013; Kreijns et al. 2007; Yamada et al. 2016)

 SOC_1

WBCLIS has enabled me to easily contact with my group members.

 SOC_2

WBCLIS provides an excellent communication platform for social interaction.

 SOC_3

WBCLIS facilitates the sharing of information and documents with my group members.

 SOC_4

The use of WBCLIS, has enabled me, to become a well performing team member of my group.

 SOC_5

I feel confident and comfortable, while participating in the collaborative discussions, through WBCLIS.

 SOC_6

I can easily communicate my ideas / opinions, using WBCLIS during online collaborative work.

 SOC_7

WBCLIS facilitates me, in developing healthy working relationships, with my teammates.

 SOC_8

WBCLIS also enables us to create a sociable environment, for non-task related conversation.

System UseAdapted from (Alzahrani et al. 2017; Balaban et al. 2013)

 SU_1

While using WBCLIS, I use available features for group reflection.

 SU_2

In my personal experience, I am very likely to use WBCLIS.

 SU_3

While using WBCLIS, I collaborate with my peers and teachers.

 SU_4

I use many functions of WBCLIS, during collaborative learning project.

User SatisfactionAdapted from (Balaban et al. 2013; DeLone and McLean 2003)

 US_1

I find WBCLIS useful for collaborative learning.

 US_2

I like working with the WBCLIS.

 US_3

The functions provided by WBCLIS, are satisfactory for group reflection.

 US_4

Overall, I am pleased with the functionality of WBCLIS.

Net BenefitsAdapted from (Balaban et al. 2013; Martins et al. 2018; Wang and Wang 2009)

 NB_1

WBCLIS inspires me to develop positive attitude for group reflection.

 NB_2

WBCLIS involves all students actively, throughout their collaborative learning process.

 NB_3

Using WBCLIS aids me, to fulfil collaborative learning outcomes.

 NB_4

Using WBCLIS helps me, to make connection between informal (i.e. learning at community service site) and formal (i.e. learning in classrooms) learning experience.

 NB_5

The WBCLIS helps teachers, to conduct guided collaborative reflection activities.

 NB_6

My class performance is enhanced by using WBCLIS.

 NB_7

Use of WBCLIS promotes critical thinking skills and collaborative knowledge building.

 NB_8

Use of WBCLIS leads to increased transparency in collaborative learning process.

 NB_9

Use of WBCLIS encourages discussion and negotiation, to develop a shared understanding.

 NB_10

WBCLIS has enhanced my interaction with my peers and my teachers.

 NB_11

I feel competent to collaborate with others using WBCLIS.

 NB_12

WBCLIS enables me, to critically analyze my practical experience, for developing new comprehensions.

 NB_13

I can monitor my individual progress (i.e. personal growth) and group progress using WBCLIS.