Constructs | Items | Loadings | Cronbach’s Alpha | Composite Reliability | Average Variance Extracted (AVE) |
---|---|---|---|---|---|
System Quality | SQ_1 | 0.832 | 0.928 | 0.940 | 0.634 |
SQ_2 | 0.824 | ||||
SQ_3 | 0.814 | ||||
SQ_4 | 0.728 | ||||
SQ_5 | 0.829 | ||||
SQ_6 | 0.820 | ||||
SQ_7 | 0.779 | ||||
SQ_8 | 0.801 | ||||
SQ_9 | 0.731 | ||||
Information Quality | IQ_1 | 0.795 | 0.884 | 0.915 | 0.683 |
IQ_2 | 0.828 | ||||
IQ_3 | 0.839 | ||||
IQ_4 | 0.822 | ||||
IQ_5 | 0.848 | ||||
Service Quality | SRQ_1 | 0.784 | 0.855 | 0.894 | 0.631 |
SRQ_2 | 0.816 | ||||
SRQ_3 | 0.882 | ||||
SRQ_4 | 0.869 | ||||
SRQ_5 | 0.583 | ||||
Sociability Quality | SOQ_1 | 0.791 | 0.926 | 0.939 | 0.660 |
SOQ_2 | 0.860 | ||||
SOQ_3 | 0.823 | ||||
SOQ_4 | 0.835 | ||||
SOQ_5 | 0.795 | ||||
SOQ_6 | 0.809 | ||||
SOQ_7 | 0.842 | ||||
SOQ_8 | 0.736 | ||||
System Use | SU_1 | 0.809 | 0.886 | 0.921 | 0.746 |
SU_2 | 0.826 | ||||
SU_3 | 0.932 | ||||
SU_4 | 0.883 | ||||
User Satisfaction | US_1 | 0.853 | 0.892 | 0.925 | 0.755 |
US_2 | 0.885 | ||||
US_3 | 0.889 | ||||
US_4 | 0.849 | ||||
Net Benefits | NB_1 | 0.833 | 0.943 | 0.951 | 0.637 |
NB_2 | 0.840 | ||||
NB_3 | 0.815 | ||||
NB_4 | 0.813 | ||||
NB_5 | 0.655 | ||||
NB_6 | 0.770 | ||||
NB_7 | 0.763 | ||||
NB_8 | 0.758 | ||||
NB_9 | 0.641 | ||||
NB_10 | 0.825 | ||||
NB_11 | 0.783 | ||||
NB_12 | 0.787 | ||||
NB_13 | 0.783 |